FREQUENTLY ASKED QUESTIONS

JetQuest is a global travel community. We pre-plan the entire trip for you and deliver a life-changing experience for all of our travelers.

So far, we have gone to: - Cairo, Egypt - Hurghada, Egypt - Luxor, Egypt - Tulum, Mexico - Montego Bay, Jamaica - Cartagena, Colombia - Cancun, Mexico - Phuket, Thailand - Panama City, Panama - Bali, Indonesia - Punta Cana, Dominican Republic

Anyone over 18 years old. We are tired of hearing people say that they haven't gone on any trips because they have no one to go with! Our mission is to provide a great travel experience for all of our travelers, whether they're traveling solor or with others.

Absolutely! Once you pay for your trip and sign all proper documents, you will be accepted into that trip's group and be able to meet everyone else going on the trip. You can ask questions and get to know people before you even get there!

Subscribe to our "Priority VIP" list at the bottom of the page to stay updated on all future trips and everything happening at JetQuest. We’re just getting started—our goal is to offer hundreds of trips each year to incredible destinations around the world!

Flights are not included b/c we have travelers headed to the destination from all across the globe. In the future, however, including flights in our pricing could be something that we do offer.

We aim to keep the cost of the trip within the budget you ask. We do how however require a $50 deposit for a phone consultation.

We accommodate all size groups!

To request a cancellation/refund, please visit our cancellation/refund policy at the bottom of the page and fill out the request form. Full Refund: Cancellations made within 48 hours of booking are eligible for a 100% refund. Partial Credit: Cancellations made more than 90 days before the trip are eligible to receive 50% of the amount paid (excluding initial down payments on payment plans, which are non-refundable). This credit can be applied toward any future trip within 1 year. No Refund or Credit: Cancellations made within 90 days of the trip start date are not eligible for refunds or credits. Why Refunds Are Limited To secure the best rates and ensure a seamless experience, we immediately use funds to book accommodations and other trip essentials, most of which are non-refundable. Because of this, we are unable to offer flexible refunds outside the terms above.

There’s a small convenience fee for paying over time, and part of the cost also helps cover the up-front fees we pay to secure your accommodations.