FREQUENTLY ASKED QUESTIONS

JetQuest is a group travel club that takes care of all the planning, before and during your trip, so you can focus on the experience. We handle the itinerary, accommodations, activities, and logistics, and every trip includes a dedicated JetQuest host to guide the group and keep everything running smoothly.

What really sets us apart is the community. We bring together like-minded travelers who want more than just a vacation. You arrive as strangers, but you leave as family bonded through a once in a lifetime experience.

Hence our slogan “No planning. Just connections.”

So far, we have gone to:

- Cairo, Egypt

- Hurghada, Egypt

- Luxor, Egypt

- Tulum, Mexico

- Montego Bay, Jamaica

- Cartagena, Colombia

- Cancun, Mexico

- Phuket, Thailand

- Panama City, Panama

- Bali, Indonesia

- Punta Cana, Dominican Republic

- Barcelona, Spain

Anyone over 18 (21 years old depending on the destination.)

We are tired of hearing people say that they haven't gone on any trips because they have no one to go with! Our mission is to provide a great travel experience for all of our travelers, whether they're traveling solor or with others.

Subscribe to our "Priority VIP" list at the bottom of the page to stay updated on all future trips and everything happening at JetQuest.

We’re just getting started, our goal is to offer hundreds of trips each year to incredible destinations around the world!

Flights are not included because we have travelers headed to the destination from all across the globe. In the future, however, including flights in our pricing could be something that we could offer.

Each JetQuest trip has its own pricing based on destination, length, accommodations, and activities. Because every trip is different, costs can vary. To view the exact pricing,please visit our “Book a JetQuest” page on the website.

To make payments for any extra activities outside of scheduled excursions, or to easily split costs and send money to fellow travelers, we recommend having one or more of the following payment options set up and ready: CashApp, Zelle, PayPal, or Wise. This will help ensure smooth and convenient transactions during your trip.

We accommodate all size groups!

To request a cancellation/refund, please visit our cancellation/refund policy at the bottom of the page and fill out the request form.

• Full Refund: Cancellations made within 48 hours of booking are eligible for a 100% refund.

• Partial Credit: Cancellations made more than 90 days before the trip are eligible to receive 50% of the amount paid (excluding initial down payments on payment plans, which are non-refundable). This credit can be applied toward any future trip within 1 year.

• No Refund or Credit: Cancellations made within 90 days of the trip start date are not eligible for refunds or credits.

Your reservation is not transferable.

Why Refunds Are Limited

To secure the best rates and ensure a seamless experience, we immediately use funds to book accommodations and other trip essentials, most of which are non-refundable. Because of this, we are unable to offer flexible refunds outside the terms above.

There’s a small convenience fee for paying over time, and part of the cost also helps cover the up-front fees we pay to secure your accommodations.

Accommodations • Luxury accommodations in hotels, resorts, or private villas • Options for single or double occupancy (varies by trip)

Meals • Daily breakfast • Two hosted dinners: the Mastermind Dinner and the Farewell Dinner • Some meals may also be included as part of specific excursions or accommodations (such as all-inclusive stays)

Excursions & Activities • Access to a variety of signature experiences and group outings • Some activities are included in the trip cost, while others may be optional add-ons • A range of cultural, adventurous, or social activities tailored to the destination

Transportation • Transportation provided for all scheduled group excursions • Airport transfers may be available as an optional add-on, depending on the trip

Trip Host • A dedicated JetQuest host to guide the experience, support logistics, and keep the vibe on point

Photography & Media • 3–5 edited individual photos per traveler • Group photos • A personalized recap video capturing highlights from the trip

Transportation for scheduled group excursions is included in your trip package.

Airport transportation may be included on some trips, but in most cases, it is offered as an optional add-on that can be purchased separately.

All other transportation—such as getting around during your free time, going out to eat, or exploring on your own—is not included and will be your responsibility.

We’ll let you know with each trip what transportation options are included or available to add on.

All trips are different, but generally, we include two special dinners as part of your experience: the Mastermind Dinner to kick things off, and the Farewell Dinner to close out the trip. Most accommodations provide daily breakfast.

Some excursions may include a meal, but this isn’t guaranteed. All other lunches and dinners are on your own—giving you the freedom to explore local dining options at your own pace.

If the trip is hosted at an all-inclusive resort, then meals and drinks, including alcohol, are included only at the resort as part of that all-inclusive package during your stay there.

We’ll let you know with each trip exactly which meals are included, since every experience is different.

The trip cost does not cover flights to and from the destination, personal expenses such as souvenirs or extras, optional activities or excursions beyond the scheduled itinerary, travel insurance, some meals (including most lunches and dinners outside of those specified), alcoholic and non-alcoholic drinks, private transportation outside of scheduled group activities, and any additional add-ons or upgrades you choose.

Any nightlife experiences will vary depending on the destination and itinerary. However, JetQuest does not typically include alcohol in any nightlife experience—whether it's bottle service, drinks at the bar, or anything in between.

If you choose to explore nightlife during your free time, that’s completely up to you, and any costs associated with it—including entry fees, drinks, or transportation—are not included in your trip package.

In rare cases, a host may choose to include a nightlife experience or offer a round of drinks or more like bottle service as part of a special event, but this is not standard and will always be communicated before the trip. Unless otherwise stated, all nightlife activities and alcohol are the guest’s responsibility.

We stay in carefully selected hotels, boutique stays, and private villas depending on the destination. Every property is chosen with comfort, style, and location in mind, so you can expect quality accommodations that match the vibe of the trip. Whether it’s a seaside villa or a centrally located hotel, we make sure your stay enhances the overall experience.

Absolutely, come solo or with a friend! Many JetQuest travelers join on their own and quickly find community within the group. If you’d rather share a room to keep costs down, just let us know and we’ll pair you with another guest who’s a good match. Prefer more privacy? You can always upgrade to a private room. Either way, you’ll be fully included in all activities and surrounded by like‑minded adventurers from day one.

Yes! While JetQuest trips include scheduled group activities and excursions, we intentionally build in free time so you can explore, relax, or do your own thing. Whether you want to shop, try local restaurants, visit a spa, or just chill, how you use that time is totally up to you.

We believe in balancing structured experiences with personal freedom, so you get the best of both worlds.

JetQuest attracts a mix of solo travelers, couples, and friend groups but most of our guests are single Millennials and Gen Z explorers who want to skip the stress of planning and focus on meaningful experiences. If you're craving adventure, connection, and a community of like-minded travelers, you’ll feel right at home. Whether you come solo or with a crew, you’ll be part of an unforgettable journey designed for people who live for culture, fun, and freedom.

18 and up depending on the country. We attract curious, social, and adventurous people mostly Millennials and Gen Z who are looking to explore the world and connect with others on a similar vibe. If that sounds like you, you’ll fit right in.

We understand that plans can change, which is why we have a clear cancellation policy in place. While trips are not transferable to another person, you may be eligible for a refund or credit depending on the timing of your cancellation.

Please visit our refund policy tab to see full Refund/Cancellation policy.

50% of your payment can be used as credit for another trip.

Yes, we highly recommend it. Travel insurance helps protect your trip investment in case of unexpected events like flight delays, lost baggage, or last-minute cancellations due to illness or emergencies. While it's not required to join a JetQuest trip, we strongly encourage every traveler to purchase a policy that includes trip cancellation coverage and medical protection, especially when traveling internationally.

Yes. Safety is a top priority on all JetQuest trips especially for solo travelers. Depending on the destination, we may arrange additional security measures if necessary.

We also use a buddy system during group outings and conduct regular check-ins throughout the trip to ensure everyone feels supported, seen, and safe.

You’ll be enjoying the activities as a group and we have a dedicated trip host, so you’re never alone unless you choose to be.

After booking, you’ll be added to a group chat created specifically for your trip. This is where you can start getting to know your fellow travelers, ask questions, and receive important updates, tips, and reminders leading up to the experience. It’s a great way to build connections before you even arrive.

Add-ons like extra nights or room upgrades may be available depending on the trip and accommodations. These are subject to availability and must be requested at least 30 days in advance of the trip start date. We’ll do our best to accommodate your request and will confirm what’s possible based on the location and logistics.

JetQuest House Rules – The Good Vibes Code (Please read before the trip – this keeps the vibes high and the experience smooth for everyone.)

1. Confirm Before You Commit Always confirm with the group before booking or paying for any activities outside the JetQuest itinerary. If you don't get agreement, you assume 100% financial responsibility.

2. Respect the Space Treat the villa/hotel like your home. No damage, no mess left behind, and no unauthorized guests. Any damage will be equitably assessed unless someone takes ownership.

3. No Means No – Always Respect all personal boundaries. This includes space, sleep, privacy, and emotional energy. No peer pressure. Everyone vibes differently.

4. Quiet Hours = Reset Hours (1AM–8AM) Keep noise low during these hours out of respect for everyone’s rest and recovery. Partying? Keep it mellow or take it offsite.

5. BYOB = Your Responsibility You’re welcome to drink, but you own your choices. Excessive intoxication leading to conflict, damage, or legal issues = consequences.

6. Split Fair, Pay Fast Be prompt with group payment requests (within 24 hours max). No one wants to chase anyone down. It kills the vibe.

7. Zero Tolerance for Illegal Activity Any illegal behavior whether it’s drug-related, property damage, theft, or anything that could endanger others—will result in immediate removal from the trip. No debates, no exceptions. Keep Shared Spaces Comfortable

8. Respect the comfort of others in common areas physically and energetically. If something’s better kept private, keep it in private spaces. Shared spaces are for everyone’s peace.

9. Clean Up After Yourself Whether it’s food, toiletries, or party aftermath, leave things as you found them. Don’t be “that person.”

10. Communicate Issues Privately, Calmly If you’ve got beef, handle it with maturity. No shouting, no group drama. Bring it to a host or JetQuest team member if needed.

11. House Votes Settle Plans Can’t decide? The group votes. Majority rules. No lingering resentment—be a team player.

12. Safety First, Always Don't wander off alone, especially at night or in unfamiliar areas. Share locations if you're leaving the group. Check-in culture = safe culture.

13. Consent for Photos/Videos Want to record someone or post them on social? Ask first. Some people are low-key, and that’s okay.

14. Room Assignments Are Final Unless Swapped Mutually Respect room and bed allocations. If you want to switch, work it out together without causing conflict.

15. You’re Here to Jet, Not Judge Keep it open-minded and nonjudgmental. Everyone is here to have fun, recharge, and live freely.

16. No Ghost Moves Going solo? That’s fine—just let someone know. No one wants to wake up wondering where you are. Check-in = respect.

17. Trip Host ≠ Trip Mom Your host isn’t your babysitter. Carry your weight. Be responsible for your schedule, vibe, and presence.

18. Respect the Local Culture You’re a guest wherever we go. Learn a bit. Be mindful of customs, dress, and tone. Respect creates better experiences.

19. Don’t Kill the Vibe JetQuest is a travel fam. That means include the shy ones, check in on each other, and leave drama at home. Be the energy you want to feel.